International Development

Court-Based ADR · Private Mediation Centers · Mediator Certification · Train-the-Trainer · Program Design · Sustainability

We work with governments, courts, and organizations internationally to build mediation capacity, strengthen dispute resolution systems, and support the long-term sustainability of ADR programs and centers. Our work is practical, hands-on, and grounded in decades of experience as active mediators and trainers.

Current Work

Our current international work focuses on building court and private ADR center capacity and delivering mediator certification training. This includes developing national mediator certification curricula, designing and delivering 40-hour mediation training programs, leading train-the-trainer initiatives, and working with courts and mediation centers on the systems, policies, and practices needed to sustain their programs over time. Recent work includes projects in Kosovo, Pakistan, and Uzbekistan.

What Sets Us Apart

Most international training programs deliver skills and leave. We do not. Every program we deliver is designed to give participants not just the skills but the tools, frameworks, and concrete resources they need to put what they have learned into practice the moment training ends. That means actionable workbooks, referral system templates, standard operating procedures, business development frameworks, and program infrastructure that courts and ADR centers can use immediately and build on over time. Our goal is always the same: when we leave, the program can stand on its own.

What We Do

We work with international partners across the full arc of ADR development, from initial assessment and program design through training, implementation, and long-term capacity building. Our approach is collaborative and adaptive. We bring best practices while remaining grounded in the legal, cultural, and institutional context of each country we work in.

  • We conduct situation assessments, review existing ADR frameworks, and work with courts, ministries, and organizations to design programs that are effective, culturally appropriate, and built to last.

  • We design and deliver basic and advanced mediator training, including 40-hour certification programs, train-the-trainer initiatives, and targeted skills training for practicing mediators. All training is participatory, practical, and grounded in real mediation experience. Participants leave with skills and the tools to put them into practice immediately.

  • We design and deliver train-the-trainer programs that build local capacity, develop local trainers, and reduce dependence on outside expertise over time.

  • We work with courts to strengthen their mediation programs, including case referral systems, mediator rosters, quality assurance processes, and the relationship between the courts and mediation providers. We develop the SOPs and operational frameworks courts need to run effective, sustainable programs.

  • We help private mediation centers develop the organizational infrastructure, training programs, business development strategies, and sustainability frameworks needed to grow and thrive over time.

Our Experience

Our principals have worked in more than 15 countries across Eastern Europe, Central Asia, South Asia, Southeast Asia, the Middle East, Latin America, and Scandinavia. That breadth gives us a deep understanding of how ADR systems develop in different legal and cultural contexts and what it takes to make them sustainable.

Kosovo

Pakistan

Uzbekistan

Myanmar

Papua New Guinea

Bulgaria

Croatia

Serbia

Afghanistan

Guatemala

Dominican Republic

Bosnia

Greece

Kashmir

Panama

Sweden

Thailand

Kosovo Pakistan Uzbekistan Myanmar Papua New Guinea Bulgaria Croatia Serbia Afghanistan Guatemala Dominican Republic Bosnia Greece Kashmir Panama Sweden Thailand

  • Kosovo: Designed and implemented a three-year pilot project on the professionalization of licensed mediators through a program established by the U.S. State Department's Bureau of International Narcotics and Law Enforcement Affairs. Also provided basic and advanced mediation training, mentoring, and program design under projects with USAID and Checchi Consulting.

    Myanmar: USAID Private Sector Development Activity. Trained mediators for the Department of Consumer Affairs and designed commercial mediation programs.

    Papua New Guinea: Conducted a review of the PNG National and Supreme Court annexed mediation program and submitted recommendations for growth and expansion. Facilitated development of the PNG National and Supreme Court ADR Committee 2015-2020 five-year strategic plan.

    Afghanistan: USAID/Deloitte. Conducted an in-country assessment on the role of commercial mediation in enhancing the climate for foreign investment and developed a plan for a nationwide commercial mediation system.

    Serbia: USAID/Booz Allen. Delivered basic, advanced, and train-the-trainer courses in leadership development, negotiations, and cultural awareness for business executives. Provided negotiations training for multiple USAID projects including the Belgrade Fund for Political Excellence and the Civil Society Advocacy Initiative.

    Bulgaria: USAID/Deloitte. Trained and certified 70 mediators for cases referred by commercial courts and the Bulgarian Chamber of Commerce. The European Commission recognized Bulgaria's mediation settlement week as best practice for popularizing mediation among SMEs and the first member state to adopt the concept.

    Croatia: USAID/Booz Allen. Co-led implementation of a commercial mediation initiative that became a template for ADR adoption throughout Southeastern Europe. Also facilitated strategic planning workshops for three national trade unions under the American Center for International Labor Solidarity.

    Kashmir: U.S. Institute of Peace. Provided conflict resolution training for Azad Kashmiri parliamentarians and civil society leaders.

    Guatemala: U.S. Institute of Peace. Trained senior government officials and civil society leaders from Colombia, Guatemala, and other Latin American countries in public dialogue and consensus-building.

    Dominican Republic: U.S. Institute of Peace. Provided conflict management, negotiations, and mediation training to senior military and political representatives.

    Bosnia: U.S. Institute of Peace. Facilitated initiatives on encouraging outside investment and disbursement of assets to returning refugees.

    Greece: U.S. Institute of Peace. Provided conflict management training to senior military and political representatives.

    Sweden: Provided negotiations training to Swedish military peacekeepers and mediation classes at Lulea University.

    Panama: Facilitated redrafting of the Panamanian Labor Law and assisted with creation of the Panamanian Mediation Service.

    Thailand: Provided conflict resolution and negotiation training under a program with Rotary International.