Resolving Disputes. Creating Clarity. Driving Change.

We provide 360° conflict management services that help organizations, leaders, and individuals bridge the gap between intent and impact. Our name, Impact Associates, reflects our focus on the root causes of conflict and creating lasting resolutions. Our mission is to enable people to have the breakthrough conversations that result in changes that matter. With clarity, respect, and connection, we empower people to approach differences as drivers of better decisions and opportunities for transformation.

Our Services

Mediation

We bring two decades of helping parties resolve complex disputes in Construction, Employment, Environmental, Federal Sector, Freight and Passenger Rail, and Regulatory. Learn More

Facilitation

Expert facilitation of high-stakes conversations, stakeholder engagement, strategic planning, team building, and collaborative decision-making to build trust and achieve alignment. Learn More

Training

Interactive, skills-based training in mediation, communication, conflict resolution, and leadership, tailored to align with organizational goals and build skill capacity. Learn More

Organizational Effectiveness and Change Management

Custom strategies to manage change, improve communication, resolve conflict, and build the trust needed for long-term success. Learn More

Coaching

Individualized coaching for personal growth, conflict navigation, and leadership development, helping clients gain clarity, confidence, and alignment between actions and goals. Learn More

Leadership Alignment & Development

Leadership education, executive coaching, and strategic consulting that equip leaders to align vision with values, navigate complexity, and inspire high-performing teams. Learn More

Labor Relations

Support for collective bargaining, grievance mediation, and labor-management committees to foster constructive, sustainable labor relationships. Learn More.

Regulatory & Public Policy

Expert convening, assessment, and facilitation to navigate complex regulatory and public policy issues, bringing clarity, momentum, and consensus to multi-party negotiations. Learn More

International Development

Consulting and training to strengthen mediation capacity, improve access to justice, and support sustainable change in dynamic international environments. Learn More

Who We Are

Impact Associates was born from a shared sense of purpose and shaped by meaningful work in unexpected places. We first met while leading a mediation development project in Kosovo, where we spent three years building capacity for professional mediation, peacebuilding, and sustainability. That work brought us into courthouses, government institutions, and communities—and ultimately, it brought us together.

 What began as a professional partnership soon became a lasting friendship, grounded in mutual respect, honesty, a strong work ethic, and plenty of laughter. Early on, we recognized something rare: for each of us, conflict resolution and prevention wasn’t a pivot—it was our first career. That shared foundation reflects our deep belief in this work and our unwavering commitment to doing it with integrity, purpose, and heart.

 We founded Impact Associates to offer thoughtful, neutral, and innovative approaches to conflict management and prevention, leadership alignment, coaching, and organizational transformation. Our goal is to help individuals and institutions navigate the complex spectrum of human interaction with clarity, respect, and impact.

 As our vision became clear, so too did the need to expand our team. We brought on practitioners who not only shared our values but also brought exceptional skill, insight, and dedication to our clients. Built with some of the best minds in the field, our team delivers the highest level of value and expertise.

We believe every human interaction holds the potential for growth, transformation, and meaningful resolution. At Impact Associates, we know the best outcomes come from trust, collaboration, and the courage to engage in hard conversations. We’ve seen the difference—and we’re here to help others experience it too.