Impact Associates
Mediation, Facilitation, Conflict Management, and Organizational Change Services
Our Services
Mediation
We bring two decades of experience helping parties work together to achieve innovative solutions to complex challenges. Using a practical, solutions-driven approach, we help parties effectively communicate, bargain, and solve differences. Learn More
Practice Areas: Construction, Employment, Employment Class Action, Environmental, Federal Sector, Freight and Passenger Rail, and Regulatory.
Custom-Design Organizational Effectiveness and Change Management
Our tailored services help organizations navigate transitions, manage conflicts effectively, and build a foundation of trust for long-term success. We take a holistic approach, working closely with organizations to strengthen cohesion, improve communication, and implement meaningful change. Whether you’re looking to drive strategic improvements, enhance collaboration, or resolve workplace challenges, our customized services empower your team with the confidence and agility to succeed. Learn More
Labor Relations
Our labor relations services are grounded in extensive experience across the federal, public, and private sectors. We offer skilled support in collective bargaining mediation, grievance mediation, and the facilitation of labor-management committees. Our team specializes in helping parties identify and implement the most effective bargaining approach for their unique context, offering a range of options including interest-based bargaining, traditional positional bargaining, affinity bargaining, and collaborative negotiation methods. We are committed to fostering constructive dialogue and sustainable labor relations solutions. Learn More
Leadership Development and Alignment
We offer leadership development and alignment services that build the resilient, self-aware, and connected leaders organizations needed to thrive in today’s high-pressure environments. Our approach helps leaders navigate uncertainty with clarity, lead with emotional intelligence, align values with vision, and inspire high-performing, motivated teams. Through a holistic suite of offerings, including leadership education, executive coaching, and strategic consulting, we develop leaders who drive resilience, results, and real change. Learn More
Facilitation
Our expert facilitation services help groups navigate complex challenges and make informed, actionable decisions. Through structured, solution-oriented discussions, we keep conversations focused, ensure all voices are heard, manage conflict, and guide teams toward alignment and results. Whether it’s stakeholder engagement, multi-party decision-making, strategic planning, retreats, or team building, we create the conditions for trust, collaboration, and long-term success. Learn More
Coaching
We provide coaching services that serve as a catalyst for meaningful, lasting change, unlocking potential through clarity, confidence, and purposeful action. Our approach combines thoughtful questioning, honest dialogue, and focused reflection to help individuals understand where they are, define where they want to go, and build the capacity to get there. Grounded in the principles of Alfred Adler, our coaching emphasizes self-awareness, personal responsibility, and strengths-based growth. We support leaders, managers, and individuals in aligning their actions with their goals and becoming the agents of their own success. Learn More
Hands-On Skills Training
We provide custom-designed interactive conflict management, negotiation, mediation, and communication skills training. Following a consultation and needs assessment, we will design a tailored program to meet your organizational objectives.
Training Topics: Basic and Advanced Mediation Skills, Essential Conflict Management Skills, Difficult Conversations, Providing Constructive Feedback, and Legal Bargaining. Learn More
Regulatory and Public Policy
We deliver expert convening, assessment, and facilitation/mediation services to navigate high-stakes regulatory and public policy challenges. Our team specializes in managing complex, multi-party negotiations across a wide range of issues, including tribal-federal-state relations, public land use, pension systems, and inclusive recreation spaces. We bring clarity, momentum, and consensus to even the most contentious discussions, helping stakeholders move from conflict to collaboration. Learn More
International Development and Market Transition
We provide comprehensive international development and market transition consulting and training services, with expertise in mediation, facilitation, negotiation, and dispute resolution capacity building. A key focus of our work is developing mediation capacity within courts and institutions to strengthen access to justice and support effective conflict resolution. We help organizations navigate complexity, build critical skills, and lead sustainable change in dynamic and evolving environments. Learn More
Who We Are
Impact Associates was born from a shared sense of purpose and shaped by meaningful work in unexpected places. We first met while leading a mediation development project in Kosovo, where we spent three years building capacity for professional mediation, peacebuilding, and sustainability. That work brought us into courthouses, government institutions, and communities—and ultimately, it brought us together.
What began as a professional partnership soon became a lasting friendship, grounded in mutual respect, honesty, a strong work ethic, and plenty of laughter. Early on, we recognized something rare: for each of us, conflict resolution and prevention wasn’t a pivot—it was our first career. That shared foundation reflects our deep belief in this work and our unwavering commitment to doing it with integrity, purpose, and heart.
We founded Impact Associates to offer thoughtful, neutral, and innovative approaches to conflict management and prevention, leadership alignment, coaching, and organizational transformation. Our mission is to help individuals and institutions navigate the complex spectrum of human interaction with clarity, respect, and impact.
As our vision became clear, so too did the need to expand our team. We brought on practitioners who not only shared our values but also brought exceptional skill, insight, and dedication to our clients. Built with some of the best minds in the field, our team delivers the highest level of value and expertise.
We believe every human interaction holds the potential for growth, transformation, and meaningful resolution. Our name, Impact Associates, reflects our focus on both the root causes of conflict and the lasting outcomes of resolution. Just as the impact of an action is shaped by intent, we help people uncover what lies beneath the surface, align perspectives, and co-create sustainable solutions. At Impact Associates, we know the best outcomes come from trust, collaboration, and the courage to engage in hard conversations. We’ve seen the difference—and we’re here to help others experience it too.